Returns & Exchanges
At Hedon, we want you to be completely satisfied with your fashion investment. We offer a 30-day window for returns and exchanges on all items in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; ensure you keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.